Mercy Place East Melbourne

Mercy Place East Melbourne is an inner-city home offering friendly, personalised care. Our home is cosy but also cosmopolitan, bright and modern with multiple attractions beyond our walls. Enjoy the tree-lined streets, beautiful historical architecture and city views, or wander through the lush green expanse of the nearby Fitzroy Gardens. Our caring staff strive to provide personal, individualised care so you can maintain the normal activities of daily life and continue to pursue your interests and attend events and outings. Live life your way at Mercy Place East Melbourne — the perfect blend of independence and support.

Rooms and costs

Mercy Place East Melbourne offers the following room types. See the details for each room for more information about its features, current availability, and enquiries.^[1]

Room types at this location

Superior+

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$198.45

Size

17m² - 26m²

Premier+

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$165.74

Size

17m²

See all rooms

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

Mercy Place East Melbourne has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Acceptable

The Residents' Experience rating shows what current residents think of Mercy Place East Melbourne. See how this is calculated.

Last updated on 20 February 2026

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

45%

10%

Question 2

Do you feel safe here?

70%

25%

Question 3

Is this place well run?

30%

40%

30%

Question 4

Do you get the care you need?

35%

45%

20%

Related resources and brochures

The provider has supplied the following materials, which you can save or print for future reference.

1.2MB - PDF

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Mercy Place East Melbourne, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.