Donwood Community Aged Care Services

A place to call home! The facility offers both single and double rooms. We are currently renovating and expanding where we will have 45 beds, all single rooms with own ensuite. It is anticipated our renovations will be completed in August 2018. Each week, residents can participate in a range of morning and afternoon social activities designed to stimulate the body and mind whilst a dedicated bus is on hand for dedicated outings. Hairdressing, podiatry, physiotherapy and other allied health services are available to residents as needed, whilst three balanced meals each day and 24-hour registered nurse coverage complete the level of care. Thoughtfully designed to make its residents feel right at home, the facility spans over 3 wings. Featuring spacious lounges, a central dining room, and courtyard gardens, each wing enables residents and visitors to enjoy quality time together. Our onsite café is open for residents and family to enjoy.

Rooms and costs

Donwood Community Aged Care Services offers the following room types. See the details for each room for more information about its features, current availability, and enquiries.^[1]

Room types at this location

Double Rooms - Carcoola

Shared room + shared bathroom

Max. daily room payment
or
Max. refundable room deposit

$119.95

Size

23.5m²

Single Rooms - Carcoola and Emora

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$152.66

Size

18m²

See all rooms

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

Donwood Community Aged Care Services has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Acceptable

The Residents' Experience rating shows what current residents think of Donwood Community Aged Care Services. See how this is calculated.

Last updated on 16 October 2025

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

77%

23%

Question 2

Do you feel safe here?

92%

Question 3

Is this place well run?

38%

54%

Question 4

Do you get the care you need?

54%

31%

15%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Donwood Community Aged Care Services, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.