Southern Cross Care Reynolds Court Residential Aged Care

Southern Cross Reynolds Court is a well-established village only minutes from central coast beaches, Tuggerah Lakes Golf Club, and a short walking distance to Bateau Bay Bowling Club. The local shopping centre is less than 400 meters from the village offering a range of medical facilities. The 80 rooms within the residential care facility onsite all include en-suite bathrooms, heating and ceiling fans. All have access to a veranda and overlook the gardens. Each wing has a central dining and lounge room with large screen TVs. The facility includes a community hall, barbeque area and chapel. A full activities program runs daily in the central activities area and Web2TV is available. Designed for people over 60, the village includes three one-bedroom and 119 two-bedroom self-contained units set in park-like grounds. Each spacious apartment includes an en-suite, kitchenette facilities, built-in wardrobes and access to a balcony, verand

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 6 March 2026

Specialisations

Southern Cross Care Reynolds Court Residential Aged Care has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Good

The Residents' Experience rating shows what current residents think of Southern Cross Care Reynolds Court Residential Aged Care. See how this is calculated.

Last updated on 20 February 2026

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

100%

Question 2

Do you feel safe here?

87%

13%

Question 3

Is this place well run?

73%

20%

Question 4

Do you get the care you need?

73%

27%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Southern Cross Care Reynolds Court Residential Aged Care, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.