My Aged Care | Australian Government

Glenella Care

Glenella Care is a residential aged care facility situated at 35 Davey Street Glenella in North Mackay. Glenella Care has recently undergone extensive renovations to ensure the privacy and dignity of its residents and is accessible by bus or car. The bus stops directly outside the facility. Glenella Care provides excellent residential care ranging from people who require low care needs to those who require high care needs, dementia care cognitive care needs and palliative care. Glenella Care is a 108 place residential care facility approved under the Aged Care Act 1997. The various types of accommodation at Glenella Care are: • 66 single bed rooms with personal en-suite facilities; • 31 single bed rooms with shared en-suite facilities; • 3 smaller single bed rooms with shared en-suite facilities; • 4 twin (companion) bed rooms with shared en-suite facilities;

Rooms and costs

Glenella Care offers the following room types. See the details for each room for more information about its features, current availability, and enquiries.[1]
Room types at this location
Lillee Wing Shared rooms
Shared room + shared bathroom
Max. daily room payment
or
Max. refundable room deposit
$72.97
Size
Rooms measure 27.2m² each Inc. shared en - suite
Single Ensuite Rooms - Bradman, Waratah and Chalet wings
Single room + ensuite
Max. daily room payment
or
Max. refundable room deposit
$89.65
Size
23.5m² - 26.2m² .

Overall Star Rating

No rating available
Glenella Care has recently been taken over by another service provider. This means the home has no rating until it is assessed during the 12 months after its transfer of ownership. As the assessments for each of the 4 sub-categories are complete you can see findings below. Learn more about Star Ratings and exemptions.
Last updated on 21 March 2026

Specialisations

Glenella Care has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

No rating available
The Residents' Experience rating shows what current residents think of Glenella Care. See how this is calculated.
Last updated on 22 January 2026
No survey data available
Resident survey data is currently unavailable for this provider.

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Glenella Care, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.