Auburn House

Auburn House is a specialised aged care home in Hawthorn that supports people living with complex mental health conditions or advanced behavioural and psychological symptoms of dementia. Residents living at Auburn House have been clinically assessed by our aged psychiatry team as being unable to live safely in their own home of a mainstream aged care facility environment. Auburn House is staffed by an experienced team of registered and enrolled nurses who are general and mental health qualified who will collaborate with you to identify and meet your care needs, and ensure your wishes are respected. As a smaller aged care home, Auburn House has an intimate feel and provides a welcome that puts you at ease and we offer a warm and supportive environment. At Auburn House we provide ongoing psychiatric care, and have access to expert medical and clinical advice for complex care situations.

Rooms and costs

Auburn House offers the following room types. See the details for each room for more information about its features, current availability, and enquiries.^[1]

Room types at this location

Single room - own bathroom

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$104.25

Size

12.8m²

Single Room - shared bathroom

Single room + shared bathroom

Max. daily room payment
or
Max. refundable room deposit

$72.97

Size

12.8m²

See all rooms

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 11 November 2025

Specialisations

Auburn House has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Good

The Residents' Experience rating shows what current residents think of Auburn House. See how this is calculated.

Last updated on 20 March 2025

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

82%

Question 2

Do you feel safe here?

64%

27%

Question 3

Is this place well run?

55%

36%

Question 4

Do you get the care you need?

45%

Related resources and brochures

The provider has supplied the following materials, which you can save or print for future reference.

Electronic Brochure2.2MB - PDF

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Auburn House, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing under the 1997 Aged Care Act. After the initial verification, these specialisations are reviewed every 3 years. Read more about how the specialisation verification process works.