Helping Hand Aged Care - Rotary House

The North Adelaide Residential Site accommodates 180 residents. Parts of the building are heritage listed and were the original structure of the first Helping Hand Mission. The historic building now encases a modern interior that represents contemporary practices in aged care. It is the largest of our residential sites and includes:Secure dementia specific unitsShort term stay visitor unit for family and friendsCafeLibraryCraft shopGrocery storeThe Penny Lane gift shop, run by Auxiliary volunteers Our inner city location places us on the Adelaide City Council Free Connector Bus route, providing easy access to the city and surrounds.

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

Helping Hand Aged Care - Rotary House has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Good

The Residents' Experience rating shows what current residents think of Helping Hand Aged Care - Rotary House. See how this is calculated.

Last updated on 17 August 2025

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

71%

29%

Question 2

Do you feel safe here?

86%

14%

Question 3

Is this place well run?

57%

43%

Question 4

Do you get the care you need?

71%

29%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Helping Hand Aged Care - Rotary House, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.