Our Lady Of Consolation Home

Hostel Care is a type of residential care for people who are more independent and physically able than those requiring Nursing Home level care, but may still need daily assistance and support, such as dressing, bathing and eating. Our Hostel has 172 beds across three facilities. St Helens and Alverna are general-purpose facilities and Assunta is a 36-bed dementia specific, secure facility. We aim to provide quality, professional care in a personable and friendly style with staff who genuinely like elderly people. We focus on residents’ physical comfort and freedom of movement, minimising pain and maximising independence. To increase comfort and freedom of movement, our multi-disciplinary exercise program offers individualised massage and treatment programs to reduce pain and increase freedom of movement. We encourage residents to stay connected and engaged with people and interests.

Rooms and costs

Our Lady Of Consolation Home offers the following room types. See the details for each room for more information about its features, current availability, and enquiries.^[1]

Room types at this location

Assunta Secure Dementia Unit - Classic Room

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$109.04

Size

19m² and 21m²

St Helens Platinum

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$130.85

Size

34m² plus

See all rooms

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

Our Lady Of Consolation Home has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Good

The Residents' Experience rating shows what current residents think of Our Lady Of Consolation Home. See how this is calculated.

Last updated on 17 August 2025

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

76%

12%

Question 2

Do you feel safe here?

80%

16%

Question 3

Is this place well run?

56%

28%

12%

Question 4

Do you get the care you need?

68%

28%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Our Lady Of Consolation Home, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.