The Heights Donvale

Nestled in the leafy eastern Melbourne suburb of Donvale, our aged care residence in Donvale – ‘The Heights’ – is a stylish and refined residential aged care home. Conveniently situated near shops and public transport, The Heights proudly offers a comprehensive array of senior care services, catering to the diverse needs of older people seeking quality nursing home and aged care options in Donvale. The Heights not only offers traditional residential aged care, but a range of apartment-style living options including single rooms, suites and apartments. This enables couples to remain living together when they require aged care. TLC Aged Care Donvale has an extensive range of on site services available making The Heights a unique place to live, including a community medical centre, allied health services including a gym, physiotherapy, dietetics and podiatry, a resident’s sports bar and café, and virtual reality cinema.

Rooms and costs

The Heights Donvale offers the following room types. See the details for each room for more information about its features, current availability, and enquiries.^[1]

Room types at this location

Aged Living Apartment

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$227.90

Size

61m² (avg.)

Aged Living Suite

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$163.56

Size

46m² (avg.)

See all rooms

Overall Star Rating

Acceptable

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

The Heights Donvale has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Acceptable

The Residents' Experience rating shows what current residents think of The Heights Donvale. See how this is calculated.

Last updated on 20 February 2026

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

35%

53%

12%

Question 2

Do you feel safe here?

65%

35%

Question 3

Is this place well run?

24%

59%

18%

Question 4

Do you get the care you need?

47%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by The Heights Donvale, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.