Uniting Hawkesbury Richmond

Situated on the edge of a lagoon in the peaceful town of Richmond, Uniting Hawkesbury is a compassionate aged care home. Our staff warmly welcome you with round-the-clock peace of mind, and care, tailored to your needs. As much as possible, we empower you to shape your daily life here as you wish. This flexible approach allows us to respect and honour your wishes, without compromising on your quality of care. In February 2020, the Commission raised a number of areas where Hawkesbury needed to improve in order to fully comply with standards and requirements. These areas included; better matching our staffing to resident need, and, improving our complaint/feedback mechanisms and assessment/care planning processes. Since that time, we have worked hard to implement a continuous improvement plan. We are confident that we are addressing all concerns and with the full implementation of our improvement plan we will be able to demonstrate full compliance with all standards and requirements.

Rooms and costs

Uniting Hawkesbury Richmond offers the following room types. See the details for each room for more information about its features, current availability, and enquiries.^[1]

Room types at this location

Comfort Living (Nursing Home)

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$135.21

Size

~15m² - 24m²

Comfort Living with views (Nursing Home )

Single room + ensuite

Max. daily room payment
or
Max. refundable room deposit

$163.56

Size

~18m² - 21m²

See all rooms

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

Uniting Hawkesbury Richmond has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Acceptable

The Residents' Experience rating shows what current residents think of Uniting Hawkesbury Richmond. See how this is calculated.

Last updated on 17 August 2025

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

61%

39%

Question 2

Do you feel safe here?

68%

32%

Question 3

Is this place well run?

21%

57%

21%

Question 4

Do you get the care you need?

32%

54%

14%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Uniting Hawkesbury Richmond, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.