Pennwood Village

Pennwood Village prides itself on being dementia friendly, offering a house model accommodation for permanent and respite care. Pennwood Village consists of 6 separate houses in a garden setting plus a function room, catering and dining facilities. Each house contains 10 separate spacious units with ensuites. House 5 has ten high care extra service places in an exclusive wing. This also includes high care respite. House 6 has 5 double rooms. All Houses have a large communal lounge with Serbian and other European TV programs, operated through a multiscreen media interface to individual rooms. Care recipients can view themselves on the big screen at different functions. The dining rooms offers comfort and security in a calm peaceful quiet homelike environment. Pennwood Village has bilingual staff from Serbian, Polish and Australian backgrounds working in harmony to deliver a rare mix of cross-cultural activities, events, lifestyle, culinary and care services.

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

Some providers tailor their services, staff, and organisation to better support people or communities with specific needs.

This provider offers the following verified specialisations:

Culturally, ethnically & linguistically diverse backgrounds

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Good

The Residents' Experience rating shows what current residents think of Pennwood Village. See how this is calculated.

Last updated on 18 May 2025

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

85%

15%

Question 2

Do you feel safe here?

85%

15%

Question 3

Is this place well run?

92%

Question 4

Do you get the care you need?

62%

31%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Pennwood Village, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.