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  1. For service providers
  2. Profile tips for service providers
  3. Profile tips for aged care homes

Aged care homes – Room details

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While all services and amenities that an aged care home provides are important, day-to-day living is going to take priority for many users. This is the area where the user is going to really compare and choose against other aged care homes.  

As it’s such an important feature, providing current, accurate detail on rooms is crucial. Perception is key, and a user’s opinion of your organisation will be influenced by this.

Where to add this information

screenshot of provider portal - room details upload section

Where it appears for the user

screenshot of find a provider - room details upload section

Dos and Don’ts

screenshot of aged care home room details in Find a provider

Do: Add a description of the room, including occupancy, units of measurement to room sizes (m2) and costs ($).

 

screenshot of aged care home room details section in Find a provider - Don't

Don’t: Omit this information, otherwise those numbers can be confusing.

Tips

  • Make sure you provide good detail in your room and communal area descriptions. Room sizes and types are important. 

  • When adding room sizes, be sure to add a unit of measurement, such as ‘m2’; those numbers will be confusing without them. As the provider portal doesn’t specifically ask for them, it’s easy to assume that this is automatic, but they need to be added manually. 

  • Making sure this information is accurate and up to date is crucial. Check your profile regularly to ensure it is current and update your information the moment details change.

In this section

  • Profile tips for aged care homes
    Aged care homes – Summary
    Aged care homes – Images
    Aged care homes – Specialised care
    Aged care homes – Promotional material
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Further information

  • For health professionals
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    • Profile tips for service providers
      • Profile tips for Commonwealth Home Support Programme providers
      • Profile tips for Home Care Package providers
      • Profile tips for aged care homes
        • Aged care homes – Images
        • Aged care homes – Promotional material
        • Aged care homes – Room details
        • Aged care homes – Specialised care
        • Aged care homes – Summary
      • Profile tips for short-term care providers
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