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The Aged Care Complaints Commissioner, Treasure Jennings, has launched Let’s talk about complaints, a new regular newsletter. Issue one is now available.
It is designed to help older people, their families and supporters better understand their rights and the complaints process in aged care.
The newsletter provides practical information about aged care rights, raising concerns and making complaints, to help older people feel more confident in speaking up.
Visit Let’s talk about complaints on the Aged Care Quality and Safety Commission's website to read the first edition and subscribe.
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