My Aged Care | Australian Government

Rooms and costs

Choosing a room at an aged care home is a significant decision, and it is important to know your options. On this page, you'll find detailed information about the availability, costs, features and residents' experience of the rooms at this aged care home.

Estimate your aged care home fees

The amount you and the government will each contribute to your aged care fees is determined by your income and assets.

Tell us about your situation and we can show you how much you might pay for this aged care home.

Rooms at this aged care home

This location offers the following room types. Each may have different sizes, facilities and costs, so it's important to find one that best suits your needs. Learn more about the different types of accommodation costs and how they are calculated.
Show rooms with
:
Single rooms
 - 
Currently available
PLATINUM ROOM (with balcony/patio and entranceway)
Single room + ensuite
Size
24.35m² (excl. ensuite but incl. balcony/patio)
Max. daily room payment
or
Max. refundable room deposit
$115.58

Joseph Banks is a contemporary modern open plan building that is on a periodic refurbishment program keeping it bright and appealing for residents with the emphasis on homeliness. Platinum Rooms are the facility's largest rooms with: * Modern, fully equipped ensuite * Non-slip timber finish vinyl flooring * Freshly painted finishes * Inbuilt wardrobe including three storage drawers * Private balcony / patio with full length sliding glass door and views of extensive gardens, adjacent park, the lake or surrounding hills * Neutral toned blockout curtains and sheers * Reverse cycle air conditioning for individual comfort and preference Each Platinum Room Ensuite includes: * Personal shower chair * Nurse call bell points at the shower and toilet * Mobility rails either side of the toilet (can be repositioned if not required) * A porcelain basin with easy flick taps * Mirror fronted bathroom cabinet above basin * Ceiling mounted heat lamp, light & fan. Each Platinum Room is furnished with: * Electric lift bed * Memory foam mattress * Nurse call bell point at the bed * Bedside table * Access to the VOIP telephone system and free WiFi * An over bed ceiling mounted dimmable reading light. * Visitors Chair

DIAMOND ROOM (with balcony or patio)
Single room + ensuite
Size
21m² (excl. ensuite but incl. balcony/patio)
Max. daily room payment
or
Max. refundable room deposit
$104.68

Joseph Banks is a contemporary modern open plan building that is on a periodic refurbishment program keeping it bright and appealing for residents with the emphasis on homeliness. Diamond Rooms are the facility's second largest rooms with: * Modern, fully equipped ensuite * Non-slip timber finish vinyl flooring * Freshly painted finishes * Inbuilt wardrobe including three storage drawers * Private balcony / patio with full length sliding glass door and views of extensive gardens, adjacent park, the lake or surrounding hills * Neutral toned blockout curtains and sheers * Reverse cycle air conditioning for individual comfort and preference Each Diamond Room Ensuite includes: * Personal shower chair * Nurse call bell points at the shower and toilet * Mobility rails either side of the toilet (can be repositioned if not required) * A porcelain basin with easy flick taps * Mirror fronted bathroom cabinet above basin * Ceiling mounted heat lamp, light & fan. Each Diamond Room is furnished with: * Electric lift bed * Memory foam mattress * Nurse call bell point at the bed * Bedside table * Access to the VOIP telephone system and Internet for personal use. * An over bed ceiling mounted dimmable reading light.

GOLD ROOM
Single room + ensuite
Size
16.5m² (excl. ensuite)
Max. daily room payment
or
Max. refundable room deposit
$87.01

Joseph Banks is a contemporary modern open plan building that is on a periodic refurbishment program keeping it bright and appealing for residents with the emphasis on homeliness. Gold Rooms are the facility's rooms with: * Modern, fully equipped ensuite * Non-slip timber finish vinyl flooring * Fresh neutral painted finishes * Inbuilt wardrobe including three storage drawers * Views of extensive gardens, adjacent park, the lake or surrounding hills * Neutral toned blockout curtains and sheers * Reverse cycle air conditioning for individual comfort and preference Each Gold Room Ensuite includes: * Personal shower chair * Nurse call bell points at the shower and toilet * Mobility rails either side of the toilet (can be repositioned if not required) * A porcelain basin with easy flick taps * Mirror fronted bathroom cabinet above basin * Ceiling mounted heat lamp, light & fan. Each Gold Room is furnished with: * Electric or manual lift bed * Foam geriatrician mattress * Nurse call bell point at the bed * Bedside table * Access to the VOIP telephone system and Internet * An over bed ceiling mounted dimmable reading light.

Service costs

Aged care homes are required to provide care and services as outlined in the Aged Care Service List within the Aged Care Rule. This includes help with everyday living tasks, as well as clinical and non-clinical care. These services are paid for or supplemented in different ways. Find out what you might need to pay for each below, or learn more about aged care home accommodation costs.

Support for your daily living

Support for your daily living is paid by your basic daily fee and the government hotelling supplement. Depending on your financial circumstances, you may pay some or all of the hotelling supplement as a hotelling contribution. Estimate what you'll need to pay.

This aged care home offers services and facilities to ensure comfortable everyday living, including:

  • administration services and emergency assistance
  • utilities such as gas, water and electricity, and heating and cooling
  • room, bathroom and communal area furnishings
  • toiletry goods
  • personal laundry
  • meals and refreshments.

Clinical and non-clinical care

Clinical care is fully supplemented for everyone on 1 November 2025 fee arrangements. Depending on your financial circumstances, you may need to contribute towards your non-clinical care costs by paying a non-clinical care contribution. Estimate what you'll need to pay.
Basic aged care services are included at all aged care homes. Residents at this aged care home can expect clinical and non-clinical care to be included by the provider.

Higher everyday living fee

You can choose to pay an additional fee at this aged care home to access higher quality services than are required under the Aged Care Rules. Examples of services provided by some homes include branded toiletries, extra laundry services like dry cleaning, or additional streaming services. If you are interested in these higher quality services, check what is available with the provider.

Living at Joseph Banks Aged Care Facility

Life at an aged care home is about more than just the rooms available. Here are the additional amenities and offerings available at this location to help provide a comfortable and fulfilling experience.

Facilities and common areas

How many people live here?

Find information about the number of residents living at this aged care home.

What do residents think?

Residents of this aged care home have completed an independent survey to provide their opinions of the rooms and facilities. Here is what they said:[2]
94% of residents surveyed said they are likely to recommend this residential aged care home to someone
88% of residents surveyed said they feel safe here
100% of residents surveyed said they felt they had a say in their daily activities

Disclaimers

All information on this page - excluding Residents' Experience - is entered and maintained by Joseph Banks Aged Care Facility, who is responsible for ensuring the information is accurate, complete and up to date.

How much you contribute towards the cost of your aged care is dependent on your personal circumstances. Your costs are an estimate based on information you have provided while using this website.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Depending on your personal circumstances, some of the listed rooms may not be suitable for you.

Room size values are entered by provider and automatically given units for comparison. These may not always be accurate - please check with the provider if you aren't sure.

  1. New residents include residential respite and permanent care admissions. Residents are only counted once, when they first move in. People leave care for many reasons, such as end of life, moving to another service, going to hospital, and returning home following respite care. There are many factors that influence occupancy rates at an aged care home. This includes the number of places available at the home, renovation, and staff availability, among others. Occupancy rates alone do not reflect the likely availability of care or the quality of care at a home.
  2. Percentages shown are the sum of 'Always' and 'Most of the time' responses from the Residents' Experience Survey.