Care and services

Every aged care home will have a mix of staff that deliver care to their residents. This is primarily based on the needs of residents, and the type of care provided at the aged care home.

Below you can see the types of staff who delivered care in the last quarter based on this aged care home's expenditure data.

There may be other staff who are available but weren't needed in the last quarter. If you need a specific type of care for your needs and you don't see it listed here, contact the provider for more information.

Non-clinical care may involve some types of staff interaction with residents that do not include any type of medical treatment or testing, such as:

• care and services administration
• personal care assistance
• communication and emotional support
• mobility and movement support
• continence management
• recreational and social activities.

Star Ratings are assigned based on data from a set of measures across five crucial areas of care. More stars means better performance in these areas of care.

These Quality Measures target aspects of health and wellbeing that are more likely to affect older people but can be minimised when good quality care is provided. In all cases a lower percentage is a better result. Scores have been adjusted to take into account the level of resident needs and allow fair comparison between aged care homes.

The rating reflects the average level of performance at an aged care home over a 3 month period, as well as their goal to provide the highest level of care for people living at the aged care home.