Specialisations

Everyone receiving government-funded aged care is entitled to be treated with dignity and respect, and to have their identity, culture, and diversity valued. Some providers also tailor their services, staff, and organisation to meet the needs of specific groups. This page outlines the care specialisations of this provider, and other steps they have taken to support equitable care.

Symbol indicating provider's specialised services have been independently verified

What does the specialisations mark mean?

This symbol shows that a provider's specialised services for a specific needs group have received independent verification.

Learn more

Culture, diversity and inclusion

Even if a provider doesn't specialise in a specific area, they may support diversity and inclusion in other ways.

How does Direct Care Australia - SE QLD & Northern Rivers NSW welcome people from diverse backgrounds?

Direct Care Australia - SE QLD & Northern Rivers NSW reports that they take the following steps to provide inclusive care. This information is for the annual reporting period from 01 Jul 2024 to 30 Jun 2025.

Policies and procedures for culture, diversity and inclusion

Implemented

Social activities to support culture, diversity and inclusion

Implemented

Policies and procedures for cultural safety

Implemented

Further support from this provider

Direct Care Australia - SE QLD & Northern Rivers NSW also offers support for the following needs. These have not been independently verified.

Health Conditions

Dementia

Faiths

Anglican, Baptist, Buddhism, Catholic, Churches of Christ, Eastern Orthodox, Hinduism, Islam, Jehovah's Witnesses, Judaism, Latter-day Saints, Lutheran, Oriental Orthodox, Other Christian, Other Protestant, Pentecostal, Presbyterian and Reformed, Salvation Army, Seventh-day Adventist, Uniting Church

Languages

Afrikaans, Cantonese, Chinese, Chinese (All Dialects), Croatian, Eastern European Lang, Greek, Italian, Mandarin, Other African Languages, Polish, Portuguese, Sardinian, Southern European Lang, Spanish, Sudanese Arabic, Swahili/Ki-Swahili, Vietnamese, Yugoslavian

Disclaimers

All information on this page - excluding verified specialisations - is entered and maintained by Direct Care Australia - SE QLD & Northern Rivers NSW, who is responsible for ensuring the information is accurate, complete and up to date.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.