We've made some changes to this site to make it easier for you to find the information you're looking for. We'll keep improving the website, so let us know what you think by emailing us at AACEI@health.gov.au or by completing the survey if it pops up.
Planning for and talking about aged care

Planning for and talking about aged care

Talking about your own, or a family member’s, aged care can be hard. But the sooner you start talking about aged care and planning ahead, the more choices you’ll have and the better the outcome for you and your family.

Sometimes, people don’t think about their aged care needs until an unexpected event or health problem occurs. If this happens, it can be a confusing and emotional time and trying to find information and support to help you understand your options can be difficult. 

You can prepare and be more in control of your future by starting to think and talk about your aged care. 

Here is some information to help you get started. 

When should I start planning?

You may want to start thinking about aged care when you’re planning for your retirement. You may wish to let your family and friends know about your wishes, so they can support you. You can also talk to a financial adviser about your preferences and possible aged care costs.

It’s a good idea to plan for your aged care if you start to have difficulties managing day-to-day living activities. You may want to talk to your family, or you can always speak to a real person at My Aged Care to find out more.

Who can I talk to about my aged care?

You can talk to a real person at My Aged Care about your needs and wishes, and they can give you information about your options. 

You may like to talk to your family or friends about your aged care. 

Here are some suggestions for how you can start talking about aged care: 

• ‘I want to stay in my own home. How can we make that happen?’

o See Help at Home for more information

• ‘I want to make my own decisions, and I want to know more. Can we call My Aged Care, together, to find out more?’

o See What help can I get? for more information

• ‘I’ve been reading about changes to aged care; can we talk about them?’

o See Changes to aged care for more information

• ‘What will the changes to aged care mean for me?’

o See Changes to aged care for more information

Here are some conversation-starters for family members and friends:

• ‘I’ve been reading about the changes to aged care and I think they’re important. Can we talk about them?’

o See Changes to aged care for more information

• ‘There are some changes to aged care that mean you’ve got more choices. Can we find out a bit more about them? We can start planning and look into things now.’

o See Changes to aged care for more information

• ‘Mum, when I get older I want to stay in my own home. What would you like to do?’

o See What help can I get? for more information

• ‘Dad, why don’t we talk about making some improvements to your house so you can stay here for as long as possible. What do you think?’

o See Help at Home for more information

• ‘Some of the things around the house are a bit hard for you… can we help you get someone in to help out?’

o See Help at Home for more information

• ‘Did you know that you can get help with housework, preparing meals and even home modifications? Do you think that would be helpful?’

o See Help at Home for more information

• ‘Mum, you said that you feel like things are becoming really hard at home….should we talk about what choices you have?’

o See Aged care homes for more information

Last reviewed: 30 June, 2015.