Notices of Non-compliance, Notices to Agree and Sanctions in Alkira Gardens

Service Provider: The Sisters of Our Lady of China Health Care Pty Ltd

Sanctions and Notices to Agree

Details
Status Status Archived
Sanction or Notice to Agree applied Sanction or Notice to Agree applied
  • The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of three (3) months.
  • Revocation of approved provider status, unless an adviser is appointed by the approved provider for a period of six (6) months, at its expense, to assist the approved provider to comply with its responsibilities in relation to care and services.
  • Revocation of approved provider status, unless an administrator is appointed by the approved provider for a period of six (6) months, at its expense, to assist the approved provider to comply with its responsibilities in relation to governance and business operations.
  • Revocation of approved provider status, unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its care staff, managers and key personnel to support them in meeting the needs of care recipients.
Sanction or Notice to Agree date Sanction or Notice to Agree date 21/10/2017
Expiry date Expiry date 21/04/2018
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree

The department identified that there is an immediate and severe risk to the health, safety and wellbeing of care recipients at the service following information received from the Australian Aged Care Quality Agency.

The department has serious concerns in relation to:

Standard 1: Management systems, staffing and organisational development

1.6 Human resource management

Standard 2: Health and personal care

2.4 Clinical care

2.7 Medication management

2.8 Pain management

2.13 Behavioural management

Current status of service Current status of service

The Department and the Quality Agency are continuing to monitor the service

The adviser appointed by the approved provider commenced on 27 October 2017.

The administrator appointed by the approved provider commenced on 27 October 2017.

The residents and representatives meeting was held on 8 November 2017.