Notices of Non-compliance, Notices to Agree and Sanctions in Helping Hand Aged Care – Lealholme Port Pirie

Service Provider: Helping Hand Aged Care Inc

Sanctions and Notices to Agree

Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of six (6) months.
Other requirements:
  • appoint, at its expense, an eligible adviser to assist it to comply with its responsibilities: this appointment must be made by 5:00pm on 4 March 2021; and the adviser must be appointed for a period of at least six (6) months ceasing on 26 August 2021.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training.
This training should include, but not be limited to:
  • safe and effective clinical care and personal care including weight loss management, pain management, continence management, infection identification and management, pressure area care, clinical risk identification, and clinical governance systems.
The Provider must provide a written training plan to the Commission by 9 March 2021 and written evidence of successful completion of the specified training by 26 August 2021.
  • participate in weekly teleconferences with the Commission and ensure a weekly written report is prepared and provided to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 27/02/2021
Expiry date Expiry date 27/08/2021
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.
Failures of relevance to the decision to impose the sanction are:
StandardBased on the following requirements:
Standard 3 – Personal care and clinical care(3) (b)
Standard 7 – Human resources(3) (a)
Current status of service Current status of service
The Aged Care Quality and Safety Commission are continuing to monitor the services return to compliance.
An advisor was appointed by the approved provider on4 March 2021
Residents and relatives were notified on 4 March 2021