Notices of Non-compliance, Notices to Agree and Sanctions in Annie Lockwood Court Hostel

Service Provider: Whyalla Aged Care Inc

Non-Compliance Notices

Details
Status Status Current
Date notice sent Date notice sent 30/11/2020
Reason(s) for notice Reason(s) for notice

A non-compliance notice was issued to the approved provider for failure to comply with the following Aged Care Quality Standards set out in Schedule 2 of the Quality of Care Principles 2014.

 

Standard 3 – Personal care and clinical care

Based on the following requirements:

(3) (b), (3) (g) (i), (ii)

 

Standard 5 – Organisation’s service environment

Based on the following requirements:

(3) (b) (i), (ii)

 

 

Outcome Outcome
Details
Status Status Archived
Date notice sent Date notice sent 16/11/2018
Reason(s) for notice Reason(s) for notice

A notice of non-compliance was issued to the approved provider for failure to meet the following Accreditation Standards set out in Schedule 2 of the Quality of Care Principles 2014:

Accreditation Standard 3: Care recipient lifestyle

3.2 Regulatory compliance

and
Failure to meet the compulsory reporting timeframes for reporting reportable assaults as required under subsection 63-1AA(2) of the Aged Care Act 1997.

Outcome Outcome The Approved Provider has remedied the non-compliance.
Details
Status Status Archived
Date notice sent Date notice sent 01/03/2019
Reason(s) for notice Reason(s) for notice

A notice of non-compliance was issued to the approved provider for failure to meet the following Accreditation Standards set out in Schedule 2 of the Quality of Care Principles 2014.

Accreditation Standard 2: Health and personal care

2.13 Behavioural management

Outcome Outcome The Approved Provider has remedied the non-compliance.

Sanctions and Notices to Agree

Details
Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 24 December 2020:
  • appoint, at its expense, an eligible adviser to assist it to comply with its responsibilities:
  • this appointment must be made by 5:00pm on 30 December 2020; and
  • the adviser must be appointed for a period of at least six (6) months from 30 December 2020.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training.
    This training should include, but not be limited to:
    • safe and effective clinical care and personal care including unexpected weight loss and malnutrition, swallowing deficits and choking, falls management, restraint practices and obligations, and infection control practices.
The Provider must provide a written training plan to the Commission by 7 January 2021 and written evidence of successful completion of the specified training by 23 June 2021. 
 
  • participate in weekly teleconferences with the Commission, and ensure a written report is prepared and provided, to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 23/12/2020
Expiry date Expiry date 23/06/2021
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.
 
Failures of relevance to the decision to impose the notice are:
 
 
Standard 1 – Consumer dignity and choice
(3) (a), (3) (b), (3) (c) (i), (ii), (iii), (iv), (3) (d), (3) (f)
 
Standard 2 – Ongoing assessment and planning with consumers
(3) (a), (3) (b), (3) (c) (i), (ii), (3) (e)
 
Standard 3 – Personal care and clinical care
(3) (a) (i), (ii), (iii), (3) (b), (3) (d), (3) (g) (i), (ii)
 
Standard 4 – Services and supports for daily living
(3) (a), (3) (b), (3) (c) (i), (ii), (iii), (3) (f)
 
Standard 5 – Organisation’s service environment
(3) (a), (3) (b) (i), (ii), (3) (c)
 
Standard 6 – Feedback and complaints
(3) (a), (3) (c), (3) (d)
 
Standard 7 – Human resources
(3) (a), (3) (b), (3) (c), (3) (d)
 
Standard 8 – Organisational governance
(3) (a), (3) (c) (i), (ii), (iii), (iv), (v), (vi), (3) (d) (i), (ii), (iii), (3) (e) (i), (ii), (iii)
 
Current status of service Current status of service The Aged Care Quality and Safety Commission are continuing to monitor the service under the NTA arrangements.
An advisor was appointed by the approved provider on 29 December 2020.
Residents and relatives were informed on 24 December 2020.