Notices of Non-compliance, Notices to Agree and Sanctions in Reynella Lodge

Service Provider: Churches of Christ Life Care Incorporated

Sanctions and Notices to Agree

Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 21 September 2022:
  • appoint, at its expense, an eligible adviser to assist them to comply with its responsibilities:
  • this appointment must be made by 5:00pm on 23 September 2022; and
  • the adviser must be appointed for a period of at least 9 weeks ceasing on 25 November 2022.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training. This training should include, but not be limited to: falls management, incident management, restrictive practices;
    • The Provider must provide a written training plan to the Commission by 30 September 2022 and written evidence of successful completion of the specified training by 30 November 2022.
  • participate in fortnightly teleconferences with the Commission and ensure a fortnightly written report is prepared and provided to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 20/09/2022
Expiry date Expiry date 30/11/2022
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.

Failures of relevance to the decision to impose the notice are:
  • non-compliance with responsibilities under section 54-1(1)(e) and (f) of the Aged Care Act to comply with the incident management provisions and restrictive practice provisions.
  • and failure to comply with the following Aged Care Quality Standards:

Standard 3 – Personal care and clinical care
Current status of service Current status of service The Aged Care Quality and Safety Commission are continuing to monitor the services return to compliance.
An advisor was appointed by the approved provider on 23 September 2022.
Care recipients and representatives were notified on 29 September 2022.