Notices of Non-compliance, Notices to Agree and Sanctions in Courtlands Aged Care Facility

Service Provider: Christadelphian Homes Limited

Non-Compliance Notices

Details
Status Status Current
Date notice sent Date notice sent 24/01/2020
Reason(s) for notice Reason(s) for notice A notice of non-compliance was issued to the approved provider for failure to comply with the following Aged Care Quality Standards set out in Schedule 2 of the Quality of Care Principles 2014.

Standard 1 – Consumer dignity and choice
Based on the following requirements:
(3) (c) (i), (ii), (iii), (iv), (3) (e), (3) (f)

Standard 2 – Ongoing assessment and planning with consumers
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (3) (d), (3) (e)

Standard 3 – Personal care and clinical care
Based on the following requirements:
(3) (a) (i), (ii), (iii), (3) (b), (3) (d), (3) (e)

Standard 4 – Services and supports for daily living
Based on the following requirements:
(3) (a)

Standard 7 – Human resources
Based on the following requirements:
(3) (d)

Standard 8 – Organisational governance
Based on the following requirements:
(3) (c) (i), (ii), (iii), (iv), (v), (vi), (3) (d) (i), (ii), (iii), (3) (e) (i), (ii), (iii)
Outcome Outcome
Details
Status Status Archived
Date notice sent Date notice sent 03/12/2018
Reason(s) for notice Reason(s) for notice

A notice of non-compliance was issued to the approved provider for failure to meet the following Accreditation Standards set out in Schedule 2 of the Quality of Care Principles 2014:

Accreditation Standard 1: Management systems, staffing and organisational development

1.4 Comments and complaints

1.6 Human resource management

1.8 Information systems

Accreditation Standard 2: Health and personal care

2.3 Education and staff development

2.4 Clinical care

2.7 Medication management

2.10 Nutrition and hydration

Accreditation Standard 3: Care recipient lifestyle

3.6 Privacy and dignity

3.7 Leisure interests and activities

Accreditation Standard 4: Physical environment and safe systems

Physical environment and safe systems

4.8 Catering, cleaning and laundry safe systems

Outcome Outcome The Approved Provider has remedied the non-compliance.

Sanctions and Notices to Agree

Details
Status Status Archived
Sanction or Notice to Agree applied Sanction or Notice to Agree applied The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of six (6) months.

Revocation of approved provider status, unless the following actions are undertaken:
a)    an adviser is appointed by the approved provider for a period of six (6) months (ceasing 21 April 2021), at its expense, to assist the approved provider to comply with its responsibilities in relation to care and services;
b)    the approved provider provides relevant training within six (6) months (completion by 21 April 2021), at its expense, for its officers, employees and agents and to demonstrate that they have provided this training.

 
Sanction or Notice to Agree date Sanction or Notice to Agree date 21/10/2020
Expiry date Expiry date 21/04/2021
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.
 
 
Failures of relevance to the decision to impose the sanction are:
 
Standard 1 – Consumer dignity and choice
Based on the following requirements:
(3) (c), (3) (d), (3) (f)
 
Standard 2 – Ongoing assessment and planning with consumers
Based on the following requirements:
(3) (a), (3) (c) (i), (ii), (3) (e)
 
Standard 3 – Personal care and clinical care
Based on the following requirements:
(3) (a) (i), (ii), (iii), (3) (b), (3) (c), (3) (d), (3) (f), (3) (g) (i), (ii)
 
Standard 4 – Services and supports for daily living
Based on the following requirements:
(3) (a), (3) (c) (i), (ii), (iii)
 
Standard 5 – Organisation’s service environment
Based on the following requirements:
(3) (b) (i), (ii)
 
Standard 7 – Human resources
Based on the following requirements:
(3) (c), (3) (d)
 
Standard 8 – Organisational governance
Based on the following requirements:
(3) (a), (3) (c) (i), (ii), (iii), (iv), (v), (vi), (3) (d) (i), (ii), (iii), (3) (e) (i), (ii), (iii)
 
Current status of service Current status of service

The Aged Care Quality and Safety Commission are continuing to monitor the service.

An advisor was appointed by the approved provider on 22 October 2020.

A residents and relatives meeting was held on 11 November 2020.