Notices of Non-compliance, Notices to Agree and Sanctions in Amaroo Village McMahon Caring Centre

Service Provider: Amaroo Care Services Inc

Non-Compliance Notices

Details
Status Status Archived
Date notice sent Date notice sent 15/09/2020
Reason(s) for notice Reason(s) for notice A non-compliance notice was issued to the approved provider for failure to comply with the following Aged Care Quality Standards set out in Schedule 2 of the Quality of Care Principles 2014.

Standard 1 – Consumer dignity and choice
Based on the following requirements:
(3) (a), (3) (f)

Standard 2 – Ongoing assessment and planning with consumers
Based on the following requirements:
(3) (a)

Standard 3 – Personal care and clinical care
Based on the following requirements:
(3) (a) (i), (ii), (iii), (3) (b)

Standard 4 – Services and supports for daily living
Based on the following requirements:
(3) (c) (i), (ii), (iii)

Standard 5 – Organisation’s service environment
Based on the following requirements:
(3) (b) (i), (ii)

Standard 7 – Human resources
Based on the following requirements:
(3) (b)

Standard 8 – Organisational governance
Based on the following requirements:
(3) (d) (i), (ii), (iii)
 
Outcome Outcome The notice has been superseded by a new notice following continuing and further non-compliance.
 
Details
Status Status Archived
Date notice sent Date notice sent 19/05/2021
Reason(s) for notice Reason(s) for notice A non-compliance notice was issued to the approved provider for failure to meet the following Quality Standards set out in Schedule 2 to the Quality of Care Principles 2014:
 
StandardBased on the following requirements:
Standard 2 – Ongoing assessment and planning with consumers(3) (a)
Standard 3 – Personal care and clinical care(3) (b)

 
Outcome Outcome This notice was superseded by a further notice due to ongoing non-compliance.
Details
Status Status Archived
Date notice sent Date notice sent 02/08/2021
Reason(s) for notice Reason(s) for notice A non-compliance notice was issued to the approved provider for failure to meet the following Quality Standards set out in Schedule 2 to the Quality of Care Principles 2014:
 
StandardBased on the following requirements:
Standard 2 – Ongoing assessment and planning with consumers(3) (e)
Standard 3 – Personal care and clinical care(3) (a) (i), (ii), (iii)
(3) (b)
Standard 8 – Organisational governance(3) (d) (i), (ii), (iii), (iv)
Outcome Outcome This notice was superseded by a further notice due to ongoing non-compliance.

Sanctions and Notices to Agree

Details
Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of three (3) months.

In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 18 July 2022:
  • appoint, at its expense, an eligible adviser to assist it to comply with its responsibilities: this appointment must be made by 5:00pm on 20 July 2022; and the adviser must be appointed for a period of at least six (6) months ceasing on 15 January 2023.
  • give the eligible advisor all the necessary information required to provide their assistance.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training.
This training should include, but not be limited to:
  • best practice clinical care, pain management, falls management and restrictive practices including chemical restraint;

The Provider must provide a written training plan to the Commission by 3 August 2022 and written evidence of successful completion of the specified training by 6 January 2023.
 
  • participate in fortnightly teleconferences with the Commission and ensure a fortnightly written report is prepared and provided to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 15/07/2022
Expiry date Expiry date 15/01/2023
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.

Failures of relevance to the decision to impose the sanction are:
 
StandardBased on the following requirements:
Standard 3 – Personal care and clinical care(3) (a) (i), (ii), (iii)
(3) (b)
Current status of service Current status of service
The Aged Care Quality and Safety Commission are continuing to monitor the services return to compliance.
An advisor was appointed by the approved provider on20 July 2022
Care recipients and representatives were notified on 21 July 2022