Notices of Non-compliance, Notices to Agree and Sanctions in Amaroo Village McMahon Caring Centre

Service Provider: Amaroo Care Services Inc

Non-Compliance Notices

Details
Status Status Current
Date notice sent Date notice sent 19/05/2021
Reason(s) for notice Reason(s) for notice A non-compliance notice was issued to the approved provider for failure to meet the following Quality Standards set out in Schedule 2 to the Quality of Care Principles 2014:
 
StandardBased on the following requirements:
Standard 2 – Ongoing assessment and planning with consumers(3) (a)
Standard 3 – Personal care and clinical care(3) (b)

 
Outcome Outcome
Details
Status Status Current
Date notice sent Date notice sent 02/08/2021
Reason(s) for notice Reason(s) for notice A non-compliance notice was issued to the approved provider for failure to meet the following Quality Standards set out in Schedule 2 to the Quality of Care Principles 2014:
 
StandardBased on the following requirements:
Standard 2 – Ongoing assessment and planning with consumers(3) (e)
Standard 3 – Personal care and clinical care(3) (a) (i), (ii), (iii)
(3) (b)
Standard 8 – Organisational governance(3) (d) (i), (ii), (iii), (iv)
Outcome Outcome
Details
Status Status Archived
Date notice sent Date notice sent 15/09/2020
Reason(s) for notice Reason(s) for notice A non-compliance notice was issued to the approved provider for failure to comply with the following Aged Care Quality Standards set out in Schedule 2 of the Quality of Care Principles 2014.

Standard 1 – Consumer dignity and choice
Based on the following requirements:
(3) (a), (3) (f)

Standard 2 – Ongoing assessment and planning with consumers
Based on the following requirements:
(3) (a)

Standard 3 – Personal care and clinical care
Based on the following requirements:
(3) (a) (i), (ii), (iii), (3) (b)

Standard 4 – Services and supports for daily living
Based on the following requirements:
(3) (c) (i), (ii), (iii)

Standard 5 – Organisation’s service environment
Based on the following requirements:
(3) (b) (i), (ii)

Standard 7 – Human resources
Based on the following requirements:
(3) (b)

Standard 8 – Organisational governance
Based on the following requirements:
(3) (d) (i), (ii), (iii)
 
Outcome Outcome The notice has been superseded by a new notice following continuing and further non-compliance.
 

Sanctions and Notices to Agree

Details
Status Status Archived
Sanction or Notice to Agree applied Sanction or Notice to Agree applied Sanction imposed:
 
  1. The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of three (3) months.
Further requirements:
Revocation of approved provider status, unless the following actions are undertaken:
a)    an adviser is appointed by the approved provider for a period of three (3) months (ceasing 19 June 2020), at its expense, to assist the approved provider to comply with its responsibilities in relation to care and services;
c)    the approved provider provides relevant training within three (3) months (completion by 19 June 2020), at its expense, for its officers, employees and agents and to demonstrate that they have provided this training.
Sanction or Notice to Agree date Sanction or Notice to Agree date 19/03/2020
Expiry date Expiry date 19/06/2020
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.
 
There Aged Care Quality and Safety Commission identified that there are critical deficiencies at the Service contributing to serious failings in several areas of care delivery including but not limited to:
  • Standard 8 – Organisational Governance
 
Failures of relevance to the decision to impose the sanction are:
 
Standard 8 – Organisational governance
Based on the following requirements:
(3) (c) (i), (ii), (iii), (iv), (v), (vi), (3) (d) (i), (ii), (iii)
 
Current status of service Current status of service

The Aged Care Quality and Safety Commission are continuing to monitor the service.

An advisor was appointed by the approved provider on 23/03/2020.

A letter to residents and relatives was sent on 26/03/2020.