Notices of Non-compliance, Notices to Agree and Sanctions in Benhome Aged Care Home

Service Provider: The Maitland Benevolent Society Ltd

Non-Compliance Notices

Details
Status Status Archived
Date notice sent Date notice sent 07/11/2018
Reason(s) for notice Reason(s) for notice A notice of non-compliance was issued to the approved provider for the following reasons:
Failure to meet the following Accreditation Standards set out in Schedule 2 of the Quality of Care Principles 2014: 
Accreditation Standard 1: Management systems, staffing and organisational development
1.8 Information systems
Accreditation Standard 2: Health and personal care
2.1 Continuous improvement
2.2 Regulatory compliance
2.3 Education and staff development
2.10 Nutrition and hydration
2.14 Mobility, dexterity and rehabilitation
Accreditation Standard 3: Care recipient lifestyle
3.2 Regulatory compliance
 
Outcome Outcome The Approved Provider has remedied the non-compliance.

Sanctions and Notices to Agree

Details
Status Status Archived
Sanction or Notice to Agree applied Sanction or Notice to Agree applied
  • The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of six (6) months.

  • Revocation of approved provider status, unless an adviser is appointed by the approved provider for a period of six (6) months, at its expense, to assist the approved provider to comply with its responsibilities in relation to care and services.

  • Revocation of approved provider status, unless an administrator is appointed by the approved provider for a period of six (6) months, at its expense, to assist the approved provider to comply with its responsibilities in relation to governance and business operations.

  • Revocation of approved provider status, unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its care staff, managers and key personnel to support them in meeting the needs of care recipients.

Sanction or Notice to Agree date Sanction or Notice to Agree date 08/09/2018
Expiry date Expiry date 08/03/2019
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree

The department identified that there is an immediate and severe risk to the health, safety and wellbeing of care recipients at the service following information received from the Australian Aged Care Quality Agency.

 

The department has serious concerns in relation to:

 

Accreditation Standard 1: Management systems, staffing and organisational development

1.6 Human resource management

 

Accreditation Standard 2: Health and personal care

2.4 Clinical care

2.5 Specialised nursing care

2.7 Medication management

2.8 Pain management

2.11 Skin care

2.13 Behavioural management

Current status of service Current status of service

The Department and the Quality Agency are continuing to monitor the service.

A residents and relatives meeting was held on 21/09/2018.

The adviser and administrator were appointed by the approved provider on 14/09/2018