Notices of Non-compliance, Notices to Agree and Sanctions in Burrowa House

Service Provider: Boorowa Hostel Incorporated

Sanctions and Notices to Agree

Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of four (4) months.

In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 2 September 2022:
Other requirements:
  • appoint, at its expense, an eligible adviser to assist it to comply with its responsibilities: this appointment must be made by 5:00pm on 5 September 2022; and the adviser must be appointed for a period of at least six (6) months ceasing on 28 February 2023.
  • give the eligible advisor all the necessary information required in order to provide their assistance.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training. This training should include, but not be limited to: safe and effective clinical care and personal care relating to clinical monitoring, assessment and planning, and clinical deterioration; management of high-impact and high-prevalence risks; palliative care; medication management; skin integrity including pressure area care; workforce.
    • The Provider must provide a written training plan to the Commission by 22 September 2022 and written evidence of successful completion of the specified training by 17 February 2023.
  • participate in fortnightly teleconferences with the Commission and ensure a fortnightly written report is prepared and provided to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 01/09/2022
Expiry date Expiry date 28/02/2023
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.

Failures of relevance to the decision to impose the sanction are:

Standard 2 – Ongoing assessment and planning with consumers
(a), (b), (e)
Standard 3 – Personal care and clinical care
(a), (b), (c), (d)
Standard 7 – Human resources
(c), (d)
Current status of service Current status of service The Aged Care Quality and Safety Commission are continuing to monitor the services return to compliance.
An advisor was appointed by the approved provider on 5 September 2022
Residents and relatives were notified on 15 September 2022