Notices of Non-compliance, Notices to Agree and Sanctions in Cadorna House

Service Provider: Cadorna House

Sanctions and Notices to Agree

Details
Status Status Archived
Sanction or Notice to Agree applied Sanction or Notice to Agree applied 1. The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of six (6) months.
2. Revocation of approved provider status unless the below conditions are undertaken:
• an adviser is appointed by the approved provider for a period of six (6) months, at its expense, to assist the approved provider to comply with its responsibilities in relation to governance and business operations; and
• the approved provider agrees to provide relevant training within six (6) months, at its expense, for its care staff, managers and key personnel to support them in meeting the needs of care recipients.
Sanction or Notice to Agree date Sanction or Notice to Agree date 24/07/2019
Expiry date Expiry date 24/01/2020
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The department identified that there is an immediate and severe risk to the health, safety and wellbeing of care recipients at the service following information received from the Aged Care Quality and Safety Commission.

The Department has serious concerns in relation to the delivery of wound care, skin care, pain management and the application of restraint:
Standard 3 Requirements (3)(a), (b), (c), (d), (e) and (f)

Additional failures of relevance to the decision to impose sanctions are:
Standard 1: Consumer dignity and choice - (3)(a)
Standard 2: Ongoing assessment and planning with consumers – (3)(a), and (e)
Standard 6: Feedback and complaints – (3)(c) and (d)
Standard 7: Human resources – (3)(b), (c) and (d)
Standard 8: Organisational governance – (3)(b), (c), (d) and (e)
Current status of service Current status of service The Department and the Aged Care Quality and Safety Commission are continuing to monitor the service.
A residents and relatives meeting was held on 01 August 2019.
The advisor was appointed by the approved provider on 30 July 2019.