Notices of Non-compliance, Notices to Agree and Sanctions in Ark Health Care Russell Lea

Service Provider: Ark Health Care (Hillcrest & Russell Lea) Pty Ltd

Non-Compliance Notices

Details
Status Status Archived
Date notice sent Date notice sent 29/06/2018
Reason(s) for notice Reason(s) for notice

A notice of non-compliance was issued to the approved provider for failure to meet the following Accreditation Standards set out in Schedule 2 of the Quality of Care Principles 2014:

Accreditation Standard 2: Health and personal care

2.1 Continuous improvement

2.11 Skin care

2.12 Continence management

2.13 Behavioural management

Accreditation Standard 3: Care recipient lifestyle

3.2 Regulatory compliance

3.6 Privacy and dignity

3.7 Leisure interests and activities

Accreditation Standard 4: Physical Environment and safe systems

4.1 Continuous improvement

4.4 Living environment

4.8 Catering, cleaning and laundry services

Outcome Outcome

The approved provider no longer owns this service.

Sanctions and Notices to Agree

Details
Status Status Archived
Sanction or Notice to Agree applied Sanction or Notice to Agree applied
  • The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of three (3) months.

  • Revocation of approved provider status, unless an adviser is appointed by the approved provider for a period of six (6) months, at its expense, to assist the approved provider to comply with its responsibilities in relation to care and services.

  • Revocation of approved provider status, unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its care staff, managers and key personnel to support them in meeting the needs of care recipients.

Sanction or Notice to Agree date Sanction or Notice to Agree date 06/06/2018
Expiry date Expiry date 14/09/2018
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree

The department identified that there is an immediate and severe risk to the health, safety and wellbeing of care recipients at the service following information received from the Australian Aged Care Quality Agency.

The department has serious concerns in relation to:

Accreditation Standard 2: Health and personal care

2.4 Clinical care

Current status of service Current status of service

The Department and the Quality Agency are continuing to monitor the service.

The administrator was appointed by the approved provider on 8 June 2018.

The adviser was appointed by the approved provider on 8 June 2018.

The residents and representatives meeting was held on 26 June 2018.

The approved provider no longer owns the service.