Notices of Non-compliance, Notices to Agree and Sanctions in Community Home Care CACP

A notice of non-compliance was issued to the approved provider for failure to meet the following Home Care Standards (Home Care Common Standards) set out in Schedule 4 of the Quality of Care Principles 2014.

Standard 1: Effective management

1.2 Regulatory compliance

1.7 Human resources management

Standard 2: Appropriate access and service delivery

2.3 Care plan development and delivery

2.4 Service user reassessment

Standard 3: Service user rights and responsibilities

3.3 Complaints and service user feedback.