Notices of Non-compliance, Notices to Agree and Sanctions in Japara Noosa

Service Provider: Japara Aged Care Services Pty Ltd

Sanctions and Notices to Agree

Details
Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 16 November 2020:
  • appoint, at its expense, an eligible adviser to assist it to comply with its responsibilities:
  • this appointment must be made by 5:00pm on 19 November 2020; and
  • the adviser must be appointed for a period of at least six (6) months from 19 November 2020.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training.
    This training should include, but not be limited to:
    • safe and effective clinical care and personal care including incident reporting, completion of monitoring charts, wound management, behaviour management, escalation/reporting of deteriorating consumers, palliative care, falls management, medication management, skin care/ pressure area care.
  • participate in weekly teleconferences with the Commission to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 13/11/2020
Expiry date Expiry date 19/05/2021
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree Standard 1 – Consumer dignity and choice
Based on the following requirements:
(3) (a), (3) (d), (3) (f)
 
Standard 2 – Ongoing assessment and planning with consumers
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (3) (d), (3) (e)
 
 
Standard 3 – Personal care and clinical care
Based on the following requirements:
(3) (a) (i), (ii), (iii), (3) (b), (3) (c), (3) (d), (3) (e), (3) (f), (3) (g) (i), (ii)
 
Standard 4 – Services and supports for daily living
Based on the following requirements:
(3) (a)
 
Standard 5 – Organisation’s service environment
Based on the following requirements:
(3) (a), (3) (b) (i), (ii), (3) (c)
 
Standard 6 – Feedback and complaints
Based on the following requirements:
(3) (c), (3) (d)
 
Standard 7 – Human resources
Based on the following requirements:
(3) (a), (3) (b), (3) (c), (3) (d), (3) (e)
 
Standard 8 – Organisational governance
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (iii), (iv), (v), (vi), (3) (d) (i), (ii), (iii), (3) (e) (i), (ii), (iii)
 
Current status of service Current status of service The Aged Care Quality and Safety Commission are continuing to monitor the service under the NTA arrangements.