Notices of Non-compliance, Notices to Agree and Sanctions in Elizabeth Lodge Hostel

Service Provider: Seventh-day Adventist Aged Care (Greater Sydney) Ltd

Sanctions and Notices to Agree

Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 29 August 2022:
  • appoint, at its expense, an eligible adviser to assist them to comply with its responsibilities:
  • this appointment must be made by 5:00pm on 30 August 2022; and
  • the adviser must be appointed for a period of at least four (4) months ceasing on 26 December 2022.
  • give the eligible advisor appointed all the necessary information to provide their assistance.
  • Immediately implement and comply with all advice, recommendations and directions of Commonwealth and NSW health authorities.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training. This training should include, but not be limited to: care planning, assessment and documentation; wound management; pain management; restrictive practices; behavioural management; management of care recipient weight loss; clinical deterioration; palliative/end of life care; infection control; and clinical and organisational governance systems.
    • The Provider must provide a written training plan to the Commission by 9 September 2022 and written evidence of successful completion of the specified training by 19 December 2022.
  • participate in fortnightly teleconferences with the Commission and ensure a fortnightly written report is prepared and provided to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 26/08/2022
Expiry date Expiry date 26/12/2022
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.

Failures of relevance to the decision to impose the notice are:

Standard 1 – Consumer dignity and choice
Standard 2 – Ongoing assessment and planning with consumers
(a), (b), (c), (d), (e)
Standard 3 – Personal care and clinical care
(a), (b), (c), (d), (e), (f), (g)
Standard 6 – Feedback and complaints
Standard 7 – Human resources
(c), (d), (e)
Standard 8 – Organisational governance
(b), (c), (d)
Current status of service Current status of service The Aged Care Quality and Safety Commission are continuing to monitor the services return to compliance.
An advisor was appointed by the approved provider on 30 August 2022.
Care recipients and representatives were notified on 5 September 2022.