Notices of Non-compliance, Notices to Agree and Sanctions in Mirae Community Care Service Australia

Service Provider: Stonebridge Global Consulting Pty Ltd

Non-Compliance Notices

Details
Status Status Current
Date notice sent Date notice sent 29/11/2019
Reason(s) for notice Reason(s) for notice A notice of non-compliance was issued to the approved provider for failure to comply with the following Aged Care Quality Standards set out in Schedule 2 of the Quality of Care Principles 2014.

Standard 1 – Consumer dignity and choice
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (iii), (iv), (3) (d), (3) (e)

Standard 2 – Ongoing assessment and planning with consumers
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (3) (d), (3) (e)

Standard 3 – Personal care and clinical care
Based on the following requirements:
(3) (a) (i), (ii), (iii), (3) (b), (3) (c), (3) (d), (3) (e), (3) (f), (3) (g) (i), (ii)

Standard 4 – Services and supports for daily living
Based on the following requirements:
(3) (a), (3) (b), (3) (d), (3) (e), (3) (f), (3) (g)

Standard 6 – Feedback and complaints
Based on the following requirements:
(3) (b), (3) (c), (3) (d)

Standard 7 – Human resources
Based on the following requirements:
(3) (a), (3) (b), (3) (c), (3) (d), (3) (e)

Standard 8 – Organisational governance
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (iii), (iv), (v), (vi), (3) (d) (i), (ii), (iii), (3) (e) (i), (ii), (iii)
 
Outcome Outcome

Sanctions and Notices to Agree

Details
Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of six (6) months.
 
Sanction or Notice to Agree date Sanction or Notice to Agree date 26/02/2021
Expiry date Expiry date 26/08/2021
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.
 
Failures of relevance are:
Standard 1 (3)(b) (3)(d) (3)(e)
Standard 2(3)(a) (3)(b) (3)(d)
Standard 3 (3)(a) (3)(b) (3)(c) (3)(d) (3)(e) (3)(f) (3)(g)
Standard 4 (3)(a) (3)(b) (3)(d) (3)(f) (3)(g)
Standard 6 (3)(c) (3)(d)
Standard 7 (3)(a) (3)(b) (3)(c) (3)(d) (3)(e)
Standard 8 (3)(a) (3)(b) (3)(c) (3)(d) (3)(e)
Current status of service Current status of service
The Aged Care Quality and Safety Commission are continuing to monitor the services return to compliance.
Residents and relatives were notified on 1 March 2021
Details
Status Status Archived
Sanction or Notice to Agree applied Sanction or Notice to Agree applied
  1. The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of four (4) months.
     
In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 6 October 2020:
  • appoint, at its expense, an eligible adviser to assist it to comply with its responsibilities:
  • this appointment must be made by 5:00pm on 9 October 2020; and
  • the adviser must be appointed for a period of at least four (4) months ceasing on 2 February 2021.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training. The Provider must provide a written training plan to the Commission by 16 October 2020 and written evidence of successful completion of the specified training by 2 February 2021. 
Sanction or Notice to Agree date Sanction or Notice to Agree date 02/10/2020
Expiry date Expiry date 02/02/2021
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree Standard 1 – Consumer dignity and choice
Based on the following requirements:
(3) (a), (3) (b), (3) (d), (3) (e)

Standard 2 – Ongoing assessment and planning with consumers
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (3) (d), (3) (e)

Standard 3 – Personal care and clinical care
Based on the following requirements:
(3) (a) (i), (ii), (iii), (3) (b), (3) (c), (3) (d), (3) (e), (3) (f), (3) (g) (i), (ii)

Standard 4 – Services and supports for daily living
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (iii), (3) (d), (3) (e), (3) (f), (3) (g)

Standard 6 – Feedback and complaints
Based on the following requirements:
(3) (b), (3) (c), (3) (d)

Standard 7 – Human resources
Based on the following requirements:
(3) (a), (3) (b), (3) (c), (3) (d), (3) (e)

Standard 8 – Organisational governance
Based on the following requirements:
(3) (a), (3) (b), (3) (c) (i), (ii), (iii), (iv), (v), (vi), (3) (d) (i), (ii), (iii), (3) (e) (i), (ii), (iii)
 
Current status of service Current status of service The Aged Care Quality and Safety Commission are continuing to monitor the service under the NTA arrangements.