Notices of Non-compliance, Notices to Agree and Sanctions in Bupa Templestowe
Service Provider: Bupa Aged Care Australia Pty Ltd
|Date notice sent||Date notice sent 07/10/2021|
|Reason(s) for notice||
Reason(s) for notice
A non-compliance notice was issued to the approved provider for failure to meet the following Accreditation Standards set out in Schedule 2 to the Quality of Care Principles 2014:
|Outcome||Outcome This notice was superseded by a new notice following continued non-compliance|
Sanctions and Notices to Agree
|Sanction or Notice to Agree applied||
Sanction or Notice to Agree applied
The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of four (4) months.
|Sanction or Notice to Agree date||Sanction or Notice to Agree date 25/03/2022|
|Expiry date||Expiry date 25/11/2022|
|Reason(s) for sanction or notice to agree||
Reason(s) for sanction or notice to agree
The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.
Failures of relevance to the decision to impose the sanction are:
Standard 1 – Consumer dignity and choice
Standard 2 – Ongoing assessment and planning with consumers
(a), (b), (c), (d), (e)
Standard 3 – Personal care and clinical care
(a), (b), (c), (e)
Standard 4 – Services and supports for daily living
Standard 6 – Feedback and complaints
Standard 7 – Human resources
(a), (c), (d)
Standard 8 – Organisational governance
(a), (c), (d), (e)
|Current status of service||
Current status of service
The Aged Care Quality and Safety Commission are continuing to monitor the services return to compliance.
An advisor was appointed by the approved provider on 1 April 2022.
Residents and relatives were notified on 5 April 2022.