Notices of Non-compliance, Notices to Agree and Sanctions in McGregor Gardens Aged Care

Service Provider: Menarock Aged Care Services (Victoria) Pty Ltd

Sanctions and Notices to Agree

Status Status Archived
Sanction or Notice to Agree applied Sanction or Notice to Agree applied In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 16 February 2022:
  • appoint, at its expense, an eligible adviser to assist them to comply with its responsibilities:
  • this appointment must be made by 5:00pm on 17 February 2022; and
  • the adviser must be appointed for a period of at least four (4) months until 17 June 2022.
  • provide all the necessary information required by the advisor to provide their assistance.
  • immediately implement and comply with all advice, recommendations and directions of Commonwealth and Victorian Health authorities.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training.
This training should include, but not be limited to:
  • best practice infection prevention and control, and appropriate use of personal protective equipment, and identification and management of risks.
The Provider must provide a written training plan to the Commission by 11 March 2022 and written evidence of successful completion of the specified training by 10 June 2022.
  • participate in regular teleconferences with the Commission and ensure a regular written report is prepared and provided to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 15/02/2022
Expiry date Expiry date 17/06/2022
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.
Failures of relevance to the decision to impose the sanction are:
StandardBased on the following requirements:
Standard 7 – Human resources(3) (a)
Standard 8 – Organisational governance(3) (d) (i), (ii), (iii) (iv)
Current status of service Current status of service
The Aged Care Quality and Safety Commission are continuing to monitor the services return to compliance.
An advisor was appointed by the approved provider on16 February 2022
Residents and relatives were notified on17 February 2022