Notices of Non-compliance, Notices to Agree and Sanctions in Regis Port Coogee

Service Provider: Regis Aged Care Pty Ltd

Sanctions and Notices to Agree

Status Status Current
Sanction or Notice to Agree applied Sanction or Notice to Agree applied The approved provider is not eligible to receive Commonwealth subsidies for any new care recipients at the service for a period of six (6) months.

In order to avoid the imposition of a revocation sanction under section 63N of the Aged Care Quality and Safety Commission Act 2018, the approved provider is required to agree to the following in writing by 5.00pm on 12 August 2022:
Other requirements:
  • appoint, at its expense, an eligible adviser to assist it to comply with its responsibilities: this appointment must be made by 5:00pm on 13 August 2022; and the adviser must be appointed for a period of at least six (6) months ceasing on 10 February 2023.
  • give the eligible advisor all the necessary information required to provide their assistance.
  • provide, at its expense, training for its officers, employees and agents as specified below and to demonstrate that it has provided that training. This training should include, but not be limited to: skin integrity management including would management and pressure area care, behavior management and restrictive practices, medication management, and continence management;
    • The Provider must provide a written training plan to the Commission by 19 August 2022 and written evidence of successful completion of the specified training by 10 February 2023.
  • participate in weekly teleconferences with the Commission and ensure a weekly written report is prepared and provided to enable the Commission to monitor the provider’s progress towards returning to compliance.
Sanction or Notice to Agree date Sanction or Notice to Agree date 11/08/2022
Expiry date Expiry date 10/02/2023
Reason(s) for sanction or notice to agree Reason(s) for sanction or notice to agree The Aged Care Quality and Safety Commission identified that there is an immediate and severe risk to the safety, health or well-being of care recipients to whom the approved provider is providing care.

Failures of relevance to the decision to impose the sanction are:

Non-compliance with the Quality of Care Principles 2014 under section 54-1(1)(b) of the Aged Care Act to maintain an adequate number of appropriately skilled staff to ensure that the care needs of care recipients are met.

And failure to comply with the Aged Care Quality Standards:

Standard 1 Consumer dignity and choice - (a)
Standard 2 Ongoing assessment and planning with consumers - (a)
Standard 3 Personal care and clinical care - (a), (b)
Standard 6 Feedback and complaints - (a), (c), (d)
Standard 7 Human resources - (a), (b), (c), (d), (e)
Standard 8 Organisational governance - (a), (c), (d), (e)
Current status of service Current status of service The Aged Care Quality and Safety Commission are continuing to monitor the approved providers return to compliance.