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For information on the Royal Commission into Aged Care Quality and Safety, visit https://agedcare.health.gov.au/announcement-of-royal-commission-into-aged-care-quality-and-safety

Tim's story

Tim's dad, Robert, has lived a pretty full life. He went to war, built his own business and raised a family. His wife passed away a few years ago, so Tim put a caravan out the back of his place so Robert didn't have to live by himself.

Robert's eyesight started to get worse though and he couldn't drive anymore. He also needed more help with personal care. Both Tim and Robert knew they needed to find somewhere Robert could get some more support.

Tim wasn't quite sure where to start, so he went online to have a look. He came across the phone number for My Aged Care and decided to call them so he could ask more detailed questions. Robert is now waiting for an assessment and he has started shortlisting some homes with Tim.

Tim's story:

The examples on this site are based on real people and their experiences

Last reviewed: 30 June, 2015.