People with diverse cultural needs may want to access palliative care and services that take into account the way their culture feels about dying.
Caring for Aboriginal or Torres Strait Islander people
Specialised care services connect people from the Aboriginal or Torres Strait Islander community with doctors, nurses, allied health professionals, liaison officers and other health professionals who are able to provide care that suits specific needs. The Department of Health website has a resource kit to help people or organisations that are caring for Aboriginal or Torres Strait Islander people provide culturally appropriate palliative care.
Caring for people from culturally and linguistically diverse backgrounds
It is important that aged care services understand the health and caring perspectives of people from culturally and linguistically diverse backgrounds, especially in the context of palliative care.
It is also important that there is a clear understanding of care requirements and medical treatment. If there are any difficulties communicating or understanding, an interpreter can be requested. The care recipient must consent to the interpreter being involved during the decision-making process before discussions start.
Extra assistance is available if you are hearing and speech impaired, or where translating services are required.
Caring for Lesbian, Gay, Bisexual, Transgender and Intersex people
When a person is nearing the end of their life, part of their care is affirming their individual identity, their story, relationships and needs. If sexuality is an important part of someone's identity, then it should also be an important part of their care.
It is important that aged care services understand the health and caring perspective of Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people. Respectful, appropriate, confidential and well-informed health care is essential.
Discrimination in the provision of health care is unlawful. The Australian Charter of Health Care Rights describes the rights of consumers using the Australian health system.