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Carers talking to aged care resident

Help at home costs

The Australian Government subsidises home care services. If you are eligible, you are expected to contribute to the cost of your care and services and if you can afford to.

Costs are different for care at home provided under the Commonwealth Home Support Programme and the Home Care Packages Program.

If you don’t know what type of care at home you may be eligible for, find out more at Not sure? Start here.

If you are going to be, or have been, assessed for a particular type of care at home, read on to find out more about costs.

Financial assessment by Centrelink

If you want to discuss an urgent financial assessment you should contact Centrelink on 1800 227 475 or visit the Department of Human Services’ website for information on the assessment process.

Commonwealth Home Support Programme

You do not need a financial assessment to access Commonwealth Home Support services and your age pension will not be affected by your contributions to the costs of services.

You will need to discuss and agree to any fees with your service provider before you start.

Service providers should have a fee policy with arrangements for those who cannot pay their fees due to hardship.

Assistance with care and housing is provided without the need for you to pay a fee for the services you receive.

Read more about the Commonwealth Home Support Programme.

Home Care Packages Program

If you are being assessed for a home care package, follow these steps to work out your costs.

1. Estimate costs

If you are assessed as eligible for a home care package you can use the fee estimator to help calculate your costs.

2. Arrange for an income assessment

Your income assessment will let you know if you need to pay:

  1. a basic daily fee (17.5% of the single person rate of the basic age pension)
  2. an income-tested care fee (if your income is over a certain amount)

Read how to have an income assessment with the Department of Human Services.

3. Find out about providers’ costs

Find information about different service providers’ charges for the care and services under a home care package from the service finder or by talking to providers.

Your service provider may ask you to pay:

  1. a basic daily fee (which everyone can be asked to pay)
  2. an income-tested care fee (worked out by the Department of Human Services)
  3. additional fees for additional care or services not covered by your home care package

You will need to discuss and agree to any fees with your service provider before you receive services.

Read more about home care packages and how to access them.


The Fees for Home Care Packages and Residential Aged Care for People Entering Care from 1 July 2014 information booklet also provides more details on aged care home costs.



Last reviewed: 12 April, 2017.