For information on the Royal Commission into Aged Care Quality and Safety, visit https://agedcare.royalcommission.gov.au
Pioneer House Aged Care
|Date sanction imposed:||27/02/2019|
|Date sanction expires:||27/08/2019|
|Reason(s) for sanction:||
The department identified that there is an immediate and severe risk to the health, safety and wellbeing of care recipients at the service following information received from the Aged Care Quality and Safety Commission.
The department has serious concerns in relation to:
Accreditation Standard 1: Management systems, staffing and organisational development
1.2 Regulatory compliance
1.6 Human resource management
Accreditation Standard 2: Health and personal care
2.13 Behavioural management
Accreditation Standard 3: Care recipient lifestyle
3.2 Regulatory compliance
Additional failures of relevance to the decision to impose sanctions were:
3.4 Emotional support
|Current status of service:||The Department and the Aged Care Quality and Safety Commission are continuing to monitor the service.
A residents and relatives meeting was held on 14 March 2019.
The adviser was appointed by the approved provider on 05 March 2019.