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If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
Narrator: My Aged Care is your starting point to access government-funded aged care services.
Whatever your situation, specific needs, or background, we can help you understand what types of services are available - from services that help you live independently at home to short-term care that helps you get back on your feet, to moving into an aged care home when you can no longer live at home.
Once you have the information you need, you can call us to discuss your needs and find out if you require an assessment. If you do, an assessor will come to your home for a face-to-face assessment to work out what services you are eligible for.
We can also help you estimate the fees you may have to pay, and what service providers are available near you.
Wherever you are on your aged care journey, My Aged Care can help you get started.
Find the help you need with My Aged Care.
Go to myagedcare.gov.au or call 1800 200 422.
There are four key steps to accessing Australian Government-funded aged care services. You will find these steps repeated across our site, so you can choose the right step for you at any time.
If you are just starting out on your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home.
If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.
If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.
If you are receiving services and want to check what you’ve got in place or make some changes, head to this section.
If you need some help, the My Aged Care team can support you over the phone.
The Older Person’s Advocacy Network (OPAN) is hosting a special webinar to answer any questions you might have about Home Care Packages. This includes questions about monthly statements, fees and charges.
House cleaning services have given Helen peace of mind — knowing she can stay at home and remain independent.
Older people are at greater risk of more serious illness if they get COVID-19. If you – or someone you care for – need help, there is support available. The COVID-19 page on this website lists a range of important resources to guide you through this difficult time.
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