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Home care packages
A Home Care Package is a coordinated package of services tailored to meet your care needs. The types of services you receive will depend on your needs but may include one or more of the service types you may find in this list. The home care provider will co-ordinate your care and services for you. An assessment by an Aged Care Assessment Team (ACAT) is required before you can receive a Home Care Package.
Domestic help services can support you with practical tasks such as general housework and unaccompanied shopping.
Home maintenance
Home maintenance services can include:
  • minor repairs such as changing light bulbs and replacing tap washers
  • major repairs such as carpentry, painting and roof repairs
  • garden maintenance such as lawn mowing and removing rubbish.
Home modifications
Home modification services can include installing:
  • grab and shower rails
  • easy to use tap sets
  • hand rails
  • ramps and other mobility aids
  • emergency alarms and other safety aids.
Delivery of meals
Meals can be prepared and delivered to you at your home, or at a community centre. An example is Meals On Wheels.
Meal services
Other food services can assist you if you need help preparing and cooking a meal in your home. These services can also provide advice on nutrition, storage or food preparation.
Transport services can help to get you to and from your appointments and around your community.
Nursing care
A nurse can help you manage a health condition at home. Examples might be changing dressings on wounds, or perhaps monitoring your blood pressure.
Personal care
Personal care services may include everyday tasks such as bathing, assistance with eating and getting dressed.
Day therapy centres
Day therapy centres provide a wide range of therapy services to frail older people living in the community and to residents of Australian Government funded residential aged care facilities. There is no single model of service provision for services. They may operate across a range of therapy services, intensity and types.
Dietitians help you choose what to eat and drink to recover from illness or surgery or when you have a poor appetite, have lost weight or have difficulty chewing/swallowing. Dietitians advise on enteral nutrition (tube feeding) or diet for health problems like diabetes, heart disease or cancer.
Exercise physiology
Exercise physiologists work with you to help manage your ongoing health conditions. They specialise in delivering safe and effective clinical exercise, lifestyle and behaviour modification programs for the prevention, management and treatment of a large array of chronic diseases, injuries, and general conditioning.
Home nursing
Home nursing services help you with those everyday domestic activities that can become difficult as you age, or if you have a disability. Help like taking care of changing the beds, house cleaning, ironing and laundry, and any other jobs around the house that you choose.
Occupational therapy
Occupational therapists help people overcome a variety of physical problems so that they can live more independent lives. By working with these health professionals you may be able to maximise your living skills, become more productive and enjoy a better quality of life.
Other allied health
There are a number of services that offer a range of therapies such as podiatry (foot care) or occupational therapy (exercise, mobility, strength and balance) to help you to stay active and healthy.
Physiotherapy is a health profession with recognised expertise in treating conditions or injuries that affect physical function, to help you gain as much movement and physical independence as possible.
Podiatrists treat the feet and any problems associated with them. The most common problems they treat include skin conditions, calluses and corns, nail disorders such as ingrown toenails, soft tissue disorders such as sore arches and arthritis, as well as injuries and infections of the feet.
Social support and activities
Social support services can help you by having someone visit you in your home, or by arranging visits and outings in the community. Some social activities may be held in a centre based setting.
Counselling services
Counselling and support services can provide you with emotional support and practical assistance to help you understand and manage challenging situations. Services are available for both carers and people receiving care.
Staying physically active
Staying physically active may help you to maintain your general health and fitness. Day therapy centres can provide various types of therapies to help you maintain your independence and mobility.
Goods and equipment
Goods and equipment services can help you maintain your independence if you have a functional limitation (any health problem that prevents you from completing a range of tasks), or if you just find it difficult to carry out day-to-day living activities.
Support for carers
Commonwealth Respite and Carelink Centres can help link carers to a wide range of aged care services, including options to take a break through short-term and emergency respite services. The Centres also provide information about services for people of any age with a disability.
Respite care
Respite care (also known as short-term care) can give you a break from your caring role by having someone else look after the person you care for.
Assistance with care and housing
If you are homeless, or at risk of becoming homeless, there are services to help you to access housing and care services. You can also receive help on how to fill out housing application forms, and assistance with financial and legal work such as rent relief, bond assistance, tenancy advice and legal services.
Assessment can include checking if you are eligible for a HACC service and working out your care needs. If you are considering an aged care home or Home Care Package, you will need an ACAT assessment.
Case management
Case management can help you with coordinating a number of HACC service if you have more complex needs.
Client care coordination
If you need support from more than one HACC service, care coordination can help with the care plan and talking to the different service providers.

Assessment Teams

This information is maintained by the Australian Government Department of Social Services. While the Department has exercised due care in collating the material contained on this Website, it does not guarantee the accuracy, currency, or completeness of the information nor the quality and suitability of the services listed. If you have any questions about this information, or believe the information is incomplete or out of date, please contact us on 1800 200 422. Please read our full disclaimer.